FAQ
What is your postage cost?
There are only two freight options listed ($9.95 and $19.95 option), please choose the one most appropriate for your location, if unsure please contact us on 02 972 89811 or email us your suburb and postcode to info@blingin.com.au and we will notify you which option to select. If the incorrect postage option is selected this may result in delays in processing your order.
Freight charges may still vary depending on the size of package and your location (Bulkier items will incur an additional charge), however you will be notified if additional charges are applicable to your order. Freight is charged on the calculation of the cubic measurement, total weight, which ever is the greater depending on your order. All freight is registered and traceable. Please Check items on receipt, if damaged reject the delivery and do NOT sign for them.
How do I log onto your website?
Click on the "Log In" link at the top of our website.
If this is your first time ordering with our company, please click on the "Sign Up" button. If you have added items to your shopping cart as a "Guest" they will remain in your cart after you log in.
If you are an existing customer, please type your email address and password in the "Returning Customer" field.
Why didn't I receive my password email?
If you did not receive our email with your password, please check your junk/spam folder for the email and check to ensure you have entered the correct email address details.
Why Can’t I log in?
Please note that on our main webpage at www.blingin.com.au we have to shops “Wholesale Jewellery and Displays” and a “Wholesale Display” Site. Ensure you have entered the correct site because registering with one site will not give you access to the other site.
Will you store my credit card information?
For your protection we do not store credit card numbers on our web servers. You will need to enter your credit card information for every order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our company database.
Can I visit your showroom to purchase products?
Yes you can visit our showroom to purchase products. Please note Blingin is strictly wholesale only, you must own a business. If you are unsure of your eligibility or unsure of wether you you are eligible to purchase from Blingin please do not hesitate to contact us (some examples include, party planners or you own a market stall etc).
If you meet the above criteria you are welcome to purchase and visit our showroom at 8/171 Woodville Rd, Villawood 2163. However there is a minimum first time purchase of $200 on all jewellery purchases and $30 minimum first time purchase on Display products in store.
What are your Opening Hours?
Our offices are open Monday – Friday from 9.30am to 5pm and we are closed on Public Holidays. Saturday by appointment only but usually reserved for our regular customers and there are minimum quantity purchased required for Saturday appointments.
How long does it take to receive my order?
Most orders are sent out same day if orders are received prior to 12.30pm. When deciding upon your shipping method, keep in mind we ship Monday through Friday. No orders are shipped Saturdays, Sundays or Public Holidays. Delivery time varies from anywhere between 1-3 business days (metro areas) and 3-10 business days (regional areas). However we do not guarantee this as from time to time unforeseen circumstances may arise with our courier and post service.
Once orders are sent you can email us and we can give you a tracking number to track your order.
Do you offer wholesale pricing?
Our prices are based on quantity discounts and as follows:
6 or more of the same product = 25% off
12 or more of the same product = 30% off
24or more of the same product = 35% off
48 or more of the same product = 40% off
For larger purchases please contact the Blingin team for a quote.
Can I combine colors for a quantity discount?
Our pricing is per item number and colors of the same style cannot be combined for the price discount.
Do you do printing on products or customised products?
Yes we can do printing on our products but there are minimum quantities required and the lead time may be a couple of months. For customized products please provide us with your specifications and we can quote on the cost.
